top of page

General Terms & Conditions

At Green Bus, we put our customers first.

Welcome to Green Bus! By accessing or using our services, including our website and mobile application (collectively referred to as the "Service"), you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using the Service.

1. Acceptance of Terms

By accessing or using the Green Bus Service, you agree to be bound by these Terms & Conditions and any other policies or guidelines that may apply to specific sections of the Service. If you do not agree to these terms, you must not use the Service.

 

2. Changes to Terms

Green Bus reserves the right to modify or update these Terms & Conditions at any time. We will notify users of any significant changes by posting the updated terms on our website. Your continued use of the Service after such changes will constitute your acceptance of the modified terms.

 

3. Use of Service

You agree to use the Service for lawful purposes only. You must not use the Service:

  • In any way that violates any applicable laws or regulations.

  • To engage in fraudulent activities.

  • To infringe on any intellectual property rights or privacy of others.

  • To interfere with the proper operation of the Service.

4. User Accounts

To access certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to immediately notify us of any unauthorized use of your account.

 

5. Ticketing and Bookings

The Green Bus app provides users with the ability to book bus tickets. By making a booking, you agree to pay all applicable fees and charges associated with your ticket. All transactions are subject to the terms of the relevant bus provider.

 

6. Payment Terms

Payments for ticket bookings made through the Service are processed by third-party payment providers. By making a payment, you agree to the payment provider's terms and conditions. Green Bus is not responsible for any issues related to payment processing.

 

7. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.

 

8. Limitation of Liability
Green Bus is not liable for any damages or losses arising from the use or inability to use the Service, including but not limited to indirect, incidental, or consequential damages. We do not guarantee the accuracy, reliability, or availability of the Service at all times.

 

Additionally, Green Bus acts solely as a platform for facilitating the booking of bus tickets between users and bus service providers. As such, Green Bus assumes no responsibility for any incidents or accidents involving the bus, including but not limited to accidents, delays, injuries, property damage, or any other events that occur before, during, or after the journey. Our role is limited to providing the digital service for ticket bookings and does not extend to the operation, safety, or actions of the bus service provider or the transportation itself.

 

In the event of any accident or incident involving the bus, Green Bus shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from such events. Any claims related to accidents, injuries, or damages must be directed to the bus service provider. Green Bus will not be responsible for resolving or compensating for such claims. By using the Service, you agree to release and hold harmless Green Bus from any and all liability relating to the operation or actions of the bus service providers.

 

9. Intellectual Property

All content and materials provided on the Green Bus Service, including the app, website, logos, and design, are the property of Green Bus and are protected by intellectual property laws. You may not copy, distribute, or reproduce any part of the Service without prior written consent from Green Bus.

 

10. Multilingual Platform

Green Bus provides its platform in multiple languages to accommodate users from different regions. While we make every effort to ensure accurate translations of our Terms & Conditions, Privacy Policy, and other content, in the event of any discrepancy or inconsistency in the meaning or interpretation of these documents, the English version will prevail. By using the Service, you acknowledge and agree to this.

 

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Saudi Arabia. Any disputes arising from or related to these terms will be resolved exclusively in the courts of Saudi Arabia.

 

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

 

Effective Date: 1st Jan 2025

bottom of page