Privacy Policy

We are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our mobile application and website.

 

1. Information We Collect

• Personal Information: When you create an account or book a ticket, we may collect information such as your name, email address, phone number, and payment details.

• Usage Data: We collect data about your interactions with our platform, including pages visited, searches performed, and booking history.

• Device Information: We may gather details about your device, including its operating system, browser type, and IP address.

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2. How We Use Your Information

• To process your bookings and provide customer support.

• To personalize your experience and recommend relevant services.

• To improve our platform through usage analysis.

• To send updates, promotions, and important notifications related to your bookings.

 

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third-party partners involved in processing payments or fulfilling bookings.

• Legal Obligations: Authorities, if required by law or to protect our rights and users.

 

4. Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach, hacking, or any unauthorized access to our systems, Green Bus shall not be held liable for any loss, misuse, or damage to your data. While we take reasonable measures to protect your information, users should also take steps to safeguard their personal data.

 

5. Your Rights

• Access, update, or delete your personal information by logging into your account.

• Opt-out of promotional communications by following the instructions in the email or contacting our support team.

 

6. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze platform usage. You can manage cookie preferences through your browser settings.

 

7. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated through our platform, and continued use implies acceptance of the updated terms.

 

9. Multilingual Platform
Green Bus offers its platform in multiple languages to cater to a diverse user base. While we strive for accuracy in our translations, in the event of any discrepancy or inconsistency between the translated versions of this Privacy Policy and the English version, the English version shall prevail. By using the Service, you acknowledge and agree to this.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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• Email: contact@greenbus.sa

• Phone: +966 59 629 4811